You have just installed your new Govee LED strips, they work perfectly in the Govee app, but when you tell Alexa to "Discover Devices," she responds with "No new devices found." This common issue occurs because Govee devices default to Bluetooth for initial setup. Alexa, however, requires a steady Wi-Fi Cloud connection to control them. This guide fixes the specific settings that block Alexa from seeing your lights.
Keywords: Govee lights not connecting to Alexa, Alexa can't find Govee lights, Govee Home skill discovery failed, enable Govee Wi-Fi remote access
Contents 📋
Essential Fix 1: Enable Wi-Fi and "Remote Access" (Crucial Step)
If your lights are controllable via Bluetooth but not Wi-Fi, Alexa will never find them. You must manually toggle the cloud connection on.
- Open the Govee Home App on your phone.
- Tap on your specific light strip or bulb to enter its control page.
- Tap the Settings Gear icon in the top right corner.
- Look for "Wi-Fi Settings" or "Device Settings."
- Ensure your Wi-Fi Name is listed. If it says "Not Connected," tap it to enter your 2.4GHz Wi-Fi password.
- Critical: Once connected, ensure the toggle for "Cloud Control" or "Remote Access" is switched ON.
Essential Fix 2: Unlink and Re-link the Govee Home Skill
Sometimes the link between Amazon and Govee breaks silently. Even if the skill says "Linked," the token may have expired. Forcing a refresh is the best way to trigger discovery.
- Open the Amazon Alexa App.
- Go to More > Skills & Games.
- Tap Your Skills and scroll to find Govee Home.
- Select it and tap Disable Skill. Wait 10 seconds.
- Tap Enable to Use. You will be redirected to a login page.
- Log in again with your Govee credentials. Once you see the "Successfully Linked" success page, close the window.
- Alexa will immediately prompt you to "Discover Devices." Tap yes.
Essential Fix 3: The "Hardware Reset" Sequence
If the software fixes fail, the physical controller on the light strip might be frozen. A physical reset clears the device's internal cache without deleting it from your app.
- Ensure the light strip is powered ON.
- Locate the physical control box attached to the wire.
- Press and hold the Power Button.
- While holding Power, press the Middle Button (Color/Mode) 4 times.
- Release the Power button. The lights should flash colorful colors, indicating a reset.
- Go back to Fix 1 to reconnect Wi-Fi, then try Alexa discovery again.
Troubleshooting: 2.4GHz Network Conflicts
Govee devices (except for the very high-end models) cannot see 5GHz Wi-Fi networks. If your router merges 2.4GHz and 5GHz into one name, the handshake often fails.
- Separate Bands: Log into your router and name your 2.4GHz network something different (e.g., "Home_2.4G"). Connect your phone to this network before attempting to pair the lights.
- Guest Network: If you cannot separate bands, enable a Guest Network on your router. Guest networks almost always operate on the 2.4GHz frequency, making them perfect for smart lights.