Instagram Reels Not Loading or Not Playing? Here’s the Quick Fix
If Instagram Reels are not loading, not playing, or stuck on a black/white screen, the issue is usually related to network problems, app glitches, outdated version, or cache buildup. Follow these simple steps to fix it on Android and iPhone.
1. Check Your Internet Connection
- Switch between Wi-Fi and mobile data
- Restart your router
- Turn Airplane mode ON and then OFF
2. Restart the Instagram App
Closing and reopening Instagram clears temporary glitches.
3. Clear Instagram Cache
Android
- Settings → Apps → Instagram
- Storage → Clear Cache
iPhone
iPhone does not allow cache clearing. Reinstall the app instead.
4. Update Instagram
- Open Google Play Store / App Store
- Search “Instagram” → Update
5. Disable VPN or Proxy
VPNs slow down or block Reels from loading properly.
6. Check If Instagram Is Down
Sometimes Instagram servers are offline. Wait a few minutes and try again.
7. Free Up Storage Space
Low storage can stop Reels from loading or playing.
8. Log Out and Log In Again
This refreshes your account session and fixes minor sync issues.
9. Reinstall Instagram
If nothing works, uninstall Instagram and install it again from the store.
10. Reset Network Settings (Last Option)
Android
- Settings → System → Reset → Reset Network Settings
iPhone
- Settings → General → Transfer or Reset iPhone → Reset Network Settings
When to Contact Support
If Reels still won’t load, contact Instagram Support or try using Instagram Web on your browser.

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