WhatsApp Backup Stuck at 99%? How to Fix It

WhatsApp Backup Stuck at 99%? How to Fix It

If your WhatsApp backup is stuck at 99%, it usually happens due to network issues, storage problems, app glitches, or outdated software. Follow these steps to fix it and complete your backup successfully.

1. Check Internet Connection

A stable internet connection is required for backup.

  • Use a reliable Wi-Fi network
  • Restart your router if necessary
  • Disable VPN if connected

2. Check Available Storage

Insufficient device or Google Drive/iCloud storage can prevent backup.

  • Check phone storage and free up space if low
  • Check Google Drive (Android) or iCloud (iPhone) storage
  • Delete unnecessary files if needed

3. Restart WhatsApp

Sometimes restarting the app fixes minor glitches.

  • Close WhatsApp completely
  • Open it again and retry backup

4. Update WhatsApp

Using an outdated version can cause backup issues.

  • Go to Google Play Store or App Store
  • Check for updates and install

5. Check Google Account / iCloud Account

Ensure the account used for backup is active and logged in.

  • Android: Settings → Accounts → Google → Verify account
  • iPhone: Settings → Apple ID → iCloud → Verify account

6. Clear Cache (Android Only)

Cache buildup can block backup.

  • Settings → Apps → WhatsApp → Storage → Clear Cache

7. Retry Backup Manually

Instead of automatic backup, start manually.

  • Open WhatsApp → Settings → Chats → Chat Backup → Back Up Now

8. Check for Large Media Files

Very large videos or documents may slow backup.

  • Temporarily move large files out of WhatsApp folder
  • Retry backup

9. Reinstall WhatsApp (Last Option)

If nothing works, reinstall the app. Backup chat history first if possible.

  • Uninstall WhatsApp
  • Reinstall from Play Store / App Store
  • Restore backup when prompted

When to Contact Support

If backup still fails after all steps, contact WhatsApp support or check Google Drive/iCloud support for account-related issues.

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